Welcome to Crowd Lens support! We're here to help you get the most out of your event photo-sharing experience.
How do I join an event?
To join an event, simply enter the access code provided by the event organizer on the home screen. The access code is unique to each event and allows you to view and share photos with other attendees.
How do I upload photos to an event?
After joining an event, tap the camera icon to either take a new photo or select existing photos from your gallery. Your photos will be shared with all event participants once approved by the event moderator.
Can I download photos from an event?
Yes! You can download any photo from the event gallery by tapping on the photo and selecting the download option. All photos shared by attendees are available for download.
Is my data secure?
Absolutely. We take your privacy seriously. All photos are stored securely, and we never share your personal information with third parties. For more details, please review our
Privacy Policy.
How do I delete my account?
What should I do if I'm experiencing technical issues?
If you're encountering any technical problems, please contact us at
support@crowdlens.app with a description of the issue and your device information. We'll help resolve it as quickly as possible.
Can I create my own event?
Yes! Event creation is available for registered users. Contact us at
support@crowdlens.app to learn more about creating and managing your own events.
How long are photos stored?
Photos are stored for the duration of the event and for 30 days after the event ends. Event organizers can extend this period or download all photos for permanent storage.